Policies and Security Procedures

Learn more about important policies and security procedures to maintain safety for employees, contractors and visitors to NORPAC.

“Safe to the Core”

The safety and health of our employees is a core value at NORPAC. We believe that all incidents are preventable and that we can work each day injury free. Because our work involves inherent risk, NORPAC uses proven tools and systems to identify hazards, mitigate risk, learn from incidents and inspire our employees to make safe choices. Every task, every time.

NORPAC’s leadership team, managers and team leaders exhibit a visible and consistent commitment to safety. Our leaders hold themselves and others accountable for demonstrating caring, safe behaviors and intervening in a positive manner when at-risk behaviors are observed.

How We Manage Safety

At NORPAC, we understand that to prevent injuries we must learn from our safety incidents and near misses. We require all incidents to be reported, recorded and investigated using a defined process based on the type and severity of the incident. Causes must be identified and action taken to prevent recurrence. We collect and analyze information about work-related injury and illness, environmental incidents, near misses, hazard observations, property damage, fire and explosion, vehicle incidents, process loss and product damage.


Our caring leaders:

  • Set Clear expectations
  • Ensure a safe workplace
  • Inspect and follow up
  • Hold people accountable
  • Role model safety and motivate others

Our engaged employees:

  • Own and commit to safety
  • Create a culture that values safety
  • Assess and mitigate risk
  • Follow procedures (Reliable Methods)
  • Identify and correct hazards
  • Intervene and accept feedback

We do this with consistency:

  • Using a common safety toolkit
  • Focusing on our highest risks for annual safety planning
  • Hiring, promoting and developing Safety Leaders

Our safety toolkit includes:

  • Annual plans and goals
  • A company safety policy
  • A standard process to report substandard conditions and at-risk behaviors
  • A standard process to report and investigate safety incidents
  • Multiple forms of risk assessments
  • An audit process to assess regulatory compliance and continuous improvement of our safety management system
  • Online training available to all employees

Reliable Processes

We all take part in reducing exposure to hazards by ensuring a clean and well-maintained work place and operating our processes reliably. It is important to correct substandard conditions in a timely manner when they are identified. When we are in an upset or non-routine condition, we must recognize that potential risks are higher and that it is more critical than ever to think and take time to do each task safely. No job is so important that safety can be compromised.

Risk Assessments

The most effective way to prevent incidents that can lead to injuries is to identify the risks associated with each task and then mitigate those risks prior to performing the work. Risk Assessments are conducted by individuals, teams, or in a group during reliability incidents.

Our maintenance teams and contractors use Safe Work Plans to ensure that everyone working on a piece of equipment or in a process area has the same understanding of the risks associated with the work being performed. When new tools and equipment are introduced, the job scope changes, someone joins the job already in progress, or something unexpected happens, employees implement a “Stop the Job Trigger.” This prompts the team to stop work and reassess the risk.

Health and Safety Flash System

Employees use this program to report at-risk behaviors and substandard conditions. They can also assign follow up actions to individuals who then correct the hazards or address the behaviors. NORPAC tracks the timely completion of corrective actions assigned each month and a report of all entries is generated daily so that employees are aware of any safety risks identified in the previous 24 hours.

Employees are encouraged to intervene when an at-risk behavior is observed and to correct any identified hazards at the time they are discovered. 

NORPAC utilizes contract security personnel (Securitas Security) and electronic technology to control access to the complex. All employees and selected contractor and supplier personnel use proximity photo identification cards. All visitors are registered and provided safety orientation and equipment before entry. Raw materials, shipping and receiving trucks are documented upon entry.

The Longview mill site is governed by Maritime Security (MARSEC). Per our Facility Security Plan (FSP) and to be compliant with MARSEC all vehicles entering the site are subject to random searches.

The following items are not permitted on the site and will result in access being denied under the Facility Security Plan.

  • Explosives
  • Firearms
  • Ammunition (Except spent ammunition)
  • Knives (Blades longer than 2 ½ inches unless “job required”)
  • Bows and Crossbows
  • Arrows and Bolts
  • All Weapons - Excludes legal and commonly available non-lethal self-defense devices such as mace, pepper spray, and stun guns where permitted by federal, state or local law. These items must be kept in the owner’s personal vehicle.
  • Alcoholic Beverages (Closed or Open)
  • Unlawful Drugs
  • Drug Paraphernalia
  • Bio-hazard Materials

Learn more about NORPAC’s safety and visitor policy