Service & Office Hours
Learn more about NORPAC’s service and office hours.
Located on the beautiful Columbia River in the Pacific Northwest, NORPAC manufactures lightweight recycled packaging papers and a broad range of graphic papers for customers across the US and around the world. We ship via rail, truck and intermodal directly from our mill in Longview, WA. Our mill operates 24/7/365 and we offer extended warehouse, delivery and pick up hours to better serve our valued customers and suppliers.
NORPAC’s service & office hours
Customer Service Team
Monday - Friday
7:30 a.m. - 4:00 p.m. PST
(800) 426-0866
NORPAC Main Office Hours
Monday - Friday
8:00 a.m. - 4:00 p.m. PST
(360) 636-6400
Shipping & Receiving
The NORPAC Storeroom ships and receives UPS, FedEx, Maintenance and Operating materials and supplies.
NORPAC Storeroom
301 Industrial Way
Longview, WA 98632
(360) 636 -7119
Monday - Friday
7:00 a.m. - 2.30 p.m. PST
NORPAC Shipping Warehouse
1701 industrial Way -Gate 4
Longview, WA 98632
Monday - Sunday
6.30 a.m. - 5:30 p.m. PST
All haulers must have a NW# to pick up.
Fiber Deliveries
The NORPAC ONP Warehouse receives deliveries of recycled fiber and pulp bales.
Scheduling Office Hours
7 days a week (Sunday through Saturday)
By Appointment Only
Appointments must be made by 5pm at least one day prior to delivery.
To schedule a delivery appointment, please follow the instructions below:
1. Navigate to CPU Scheduling Login
2. Enter your Release # in the Reference # field (N-number)
3. Enter the destination zip code (98632) in the Destination Postal Code Field.
4. Click Schedule.
5. Select desired appointment from available appointments.
6. Enter SCAC and contact info.
7. Click Submit.
8. To reschedule, if needed, repeat the same steps above.
9. For assistance, Transplace’s NORPAC team can be reached at NORPAC.Inbound@Transplace.com
